Yasmin Fahmi

• • Customer Interaction: Greet customers warmly, assist with their inquiries, take orders accurately, and handle complaints professionally.
  • Sales Transactions: Operate the cash register, process payments, handle transactions efficiently, and provide correct change.
  • Product Knowledge: Have a thorough understanding of the bakery’s products, including ingredients and allergens, and be able to make recommendations to customers.

• Customer Interaction: Greet customers warmly, take orders accurately, and handle inquiries or complaints professionally.
• Food and Beverage Preparation: Prepare sandwiches, salads, and beverages according to Pret A Manger’s standards and recipes.
• Stock Management: Replenish stock, monitor inventory levels, and ensure products are well-presented and fresh.

• Emotional and Social Support: Providing companionship to residents, engaging in conversation, and encouraging participation in social activities within the care home to enhance mental health and quality of life.

• Mobility Support: Assisting residents with mobility, which includes helping them move around the facility, transferring them from beds to wheelchairs, and possibly assisting with basic physical therapy exercises.

• Daily Living Tasks: Aiding with other daily tasks such as making beds, changing linens, doing laundry, and tidying residents’ rooms.

• Level 3 in Health & Social Care 

9 GCSEs passed, including English and Maths

I had to regularly problem solve during my studies for both my Level 3 qualification and the practical care home work experience. I had to consider how to improve my skills over a period of time.